Effective Date: September 11, 2026
Last Updated: September 11, 2026
Welcome to https://voltguardbay.com/. These Terms & Conditions (“Terms”) govern your use of the VoltGuard Electric & Security LLC website and your interactions with VoltGuard Electric & Security LLC (“VoltGuard,” “we,” “us,” or “our”).
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About VoltGuard
VoltGuard Electric & Security LLC provides electrical, security, EV charger, panel upgrade, emergency electrical, and related services to residential and commercial customers in the Bay Area.
Our website may allow you to:
- Request an estimate
- Request service
- Contact VoltGuard
- Schedule an appointment
- Submit project information
- Request emergency assistance
- Receive service-related communications
2. Website Use
You agree to use this website only for lawful purposes.
You may not:
- Use the website for fraudulent or unlawful purposes
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with website operation
- Introduce malicious code or harmful software
- Scrape, copy, or misuse website content without permission
- Impersonate VoltGuard or another person
- Use our communication systems to send unauthorized or abusive requests
3. Estimates and Pricing
Information provided through the website, including descriptions of services, pricing information, promotions, or estimates, may be subject to change.
A request for an estimate does not automatically create a binding contract for services.
Unless otherwise agreed in writing, an estimate is subject to applicable site conditions, project requirements, materials, permits, code requirements, and other factors that may affect the final scope or price.
A written estimate or proposal provided by VoltGuard may contain additional terms that govern the specific project.
4. Service Appointments
Appointments are subject to availability.
VoltGuard may contact you to confirm, reschedule, or clarify an appointment.
Customers are responsible for providing accurate contact information and ensuring reasonable access to the property when required for a scheduled service.
5. Emergency Services
VoltGuard may provide emergency electrical response services.
Website requests, text messages, online forms, or other digital communications should not be assumed to constitute an immediate emergency response unless VoltGuard expressly confirms that assistance has been dispatched.
For an immediate threat to life, fire, electrical shock, active fire hazard, or other dangerous emergency, contact 911 or the appropriate emergency authority first.
6. SMS/Text Messaging Terms
SMS Program
By voluntarily providing your mobile telephone number and separately opting in to receive text messages from VoltGuard, you consent to receive SMS messages from VoltGuard relating to the messaging program for which you provided consent.
Messages may include:
- Appointment confirmations
- Appointment reminders
- Service updates
- Estimate notifications
- Customer-service communications
- Follow-ups regarding requested services
- Emergency-service communications
- Other transactional or informational messages related to your interaction with VoltGuard
- Marketing messages when separately authorized
Consent
SMS consent is not required to purchase goods or services from VoltGuard.
Where SMS consent is collected through a website form, the SMS consent option should be presented separately from acceptance of these Terms and the Privacy Policy and should not be selected by default.
Message Frequency
Message frequency varies depending on your interactions with VoltGuard, appointments, service requests, and the messaging program you have joined.
Rates
Message and data rates may apply.
Opt-Out
You may opt out of recurring SMS messages at any time by replying:
STOP
After you send STOP, you will receive confirmation that your opt-out request has been processed where applicable, and recurring messages will stop.
Help
For assistance, reply:
HELP
You may also contact:
info@voltguardbay.com
(510) 616-9225
Re-Opt-In
If you previously opted out and later want to receive SMS messages again, you may provide a new affirmative consent where an applicable opt-in method is available.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
7. SMS Consent and Third-Party Sharing
VoltGuard does not sell or rent your mobile phone number.
SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Your messaging consent is used to provide the communications program for which you opted in and may be processed by service providers that help VoltGuard deliver those communications.
8. Communications
By contacting VoltGuard through our website, telephone, email, SMS, or other channels, you acknowledge that we may communicate with you regarding your inquiry, service request, appointment, estimate, account, or other interaction with VoltGuard.
Marketing communications will be sent only where appropriate consent or another lawful basis exists.
You may opt out of marketing communications at any time using the instructions provided in the communication.
9. Third-Party Services
VoltGuard may use third-party platforms to provide services such as:
- Appointment scheduling
- Customer relationship management
- SMS and email communications
- Payment processing
- Maps and navigation
- Website analytics
- Online forms
- Job and service management
Third-party services may have their own terms and privacy policies.
VoltGuard is not responsible for the independent practices of third-party providers.
10. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, images, designs, trademarks, and other materials, belongs to VoltGuard or its licensors and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without written permission.
11. Accuracy of Information
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all website content is complete, accurate, current, or free from errors.
Service availability, service areas, pricing, scheduling, and other information may change without notice.
12. Limitation of Liability
To the fullest extent permitted by applicable law, VoltGuard will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or inability to use the website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless VoltGuard Electric & Security LLC and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our services.
14. Privacy
Your use of the website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and disclose personal information.
15. Changes to These Terms
VoltGuard may update these Terms from time to time.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
16. Governing Law
These Terms will be governed by applicable laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
17. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
18. Entire Agreement
These Terms, together with the Privacy Policy and any additional written agreements applicable to specific services, constitute the agreement governing your use of the website, except where additional terms expressly apply.
19. Contact VoltGuard
VoltGuard Electric & Security LLC
Oakland, California
Website: https://voltguardbay.com/
Email: info@voltguardbay.com
Phone: (510) 616-9225
For SMS support, reply HELP to a VoltGuard text message or contact us using the information above.
VoltGuard Electric & Security LLC — All Rights Reserved.
